SELECTED OPERATIONAL INITIATIVES
Alongside project governance work, I lead and support internal initiatives that improve how teams plan work, onboard people, and use digital tools.
Employee Lifecycle Automation · Annual Capacity Planning · AI & Digital Process Improvement
01 · EMPLOYEE LIFECYCLE AUTOMATION
Problem
Onboarding had no consistent structure. New hires had to piece together role and system information, while PMO manually maintained employee records without a reliable notification process for workforce changes.
What I Did
Gathered feedback from new hires and managers and mapped the existing process
Designed a structured onboarding workflow, checklists, and communication steps
Implemented automation using Power Automate and PowerShell where appropriate
Piloted with PMO, managers, and new hires; incorporated feedback and supported rollout
What Changed
More consistent onboarding instructions
Automated communication and checklist steps
Less manual PMO maintenance
Better visibility into employee changes
Before
Manager memory
Scattered information
Manual PMO updates
Inconsistent onboarding
After
Employee change identified
Checklist / automated communication
Employee information captured
PMO records updated
Representative workflow — simplified for portfolio presentation.
02 · ANNUAL CAPACITY PLANNING
I currently lead the execution of an annual capacity-planning model designed to connect project milestones with estimated role demand across shared teams. The concept originated with my manager; I own running and maintaining it.
Multiple projects share the same people. When a milestone shifts, someone can get pulled toward one project and unintentionally put another project’s milestone at risk. This model is meant to make those conflicts easier to see earlier.
Inputs
Project type
Milestones
Dependencies
Role effort
Work windows
Non-project work
Model / Data Flow
MS Project
Spreadsheet exports / macros
Power BI source data
Decisions Supported
Potential resource shortages
Competing milestone demands
Staffing needs
Budget planning
Resource reallocation
Forecasts become less certain farther into the future, so the model supports planning rather than implying false precision.
03 · PROJECT GOVERNANCE & DELIVERY STANDARDS
Make the structures behind project delivery easier to use.
I support the systems behind project delivery at Volkswagen—documentation, role clarity, escalation, and reporting—so teams have clearer information and a more consistent way to work.
5
Confluence spaces supported by the PMO
~25
Departmental role descriptions consolidated and standardized
Where I contribute
Documentation standards and reusable templates
Facilitate and scribe the Project Escalation Round; track decisions and action items
Communicate topics requiring director-level escalation
Maintain project reporting in Confluence and Jira
Support management-level consolidation of project information
04 · AI & DIGITAL PROCESS IMPROVEMENT
I coordinate and analyze improvement opportunities involving AI and automation, working with IT, managers, internal teams, and colleagues in other organizational units to evaluate where digital tools can reduce repetitive work.
Agentic AI exploration for Confluence
Power Automate + AI prompts for PDF parsing and data storage
AI-supported training and workflow experiments
One proposed ticket-quality automation was paused after changes to the underlying ticketing platform altered the business need — a reassessment, not a failed pilot.
I look for friction that affects execution, understand the current process, and build practical improvements with the people who actually use it.